Submit an artifact
To submit a new artifact to a given project you must first access the appropriate tracker of that project as indicated in the section above (see Entering the Tracker Service).
When entering a given tracker you are presented with the artifact selection and browsing screen (more about this facility in (see Search for existing artifacts). For now let’s click on the “Submit new artifact” item (or whatever the artifact name is) from the Tracker Menu Bar in the upper part of the welcome screen (see A Tracker browsing screen).
A sample artifact submission screen shows a sample submission screen from one of the Tuleap public request tracker. Because of the Tuleap Tracker high level of customizability no two submission screens look alike. Depending on the project more or less fields may appear on the tracker submission form and the name of artifact managed by the tracker may change as well.
When submitting a new artifact, make the Summary and the detailed description as explicit as possible. Do not use a clueless summary like: “Service X doesn’t work” or “Blocking problem in Y”. Explain the exact nature of the artifact by giving an explicit Summary and Description to the person in charge. A unique ID is automatically assigned to the submitted artifact.
As explained above, artifact submission forms vary from one project to another depending on the fields used by the tracker. The submission form can also vary according to the permission level. Depending whether you are a project member or an ordinary registered user the artifact fields displayed on the screen may differ. As an example, on A sample artifact submission screen, the bug submitter using the form is probably a project member because giving access to the “Assigned to” field to an ordinary registered user doesn’t make much sense. It is very unlikely that users external to the project team know enough about the project organization to correctly assign the bug. That’s the reason why artifact fields shown to users on the submission form can be configured in the Tracker Administration module.
In any case don’t forget to click on the “Submit” button when you are finished !
About to sumit a bug or a support request? Before you do that, make sure that others haven’t yet submitted a similar artifact.