save time in monitoring tech support artifacts but still having a customized client support (by closing only artifacts that have already been sorted).

Functional overview

The plugin will - within each tracker administration - have a feature to add one or many artifact changes that will allow to:

• configure one open value (like "waiting for closure) and a number of day of inactivity.
• configure :
  • a closed status value
    AND/OR
  • a warning/associated comment

Technical overview

• We will use a System Event that will be listened every 24 hours with codendi_daily_start (at the same time as other System Events of tuleap daily-job) to retrieve and close inactive artifacts.
• The actions will be executed by Tracker_Workflow_WorkflowUser.
• We will need Vue.js to build a SPA.

Practical example

Every day the bot will:

• retrieve artifacts with open value set and which have been inactives for n days (depending on the number of days of inactivity set)
• make an action on these artifacts base on the configuration: change his status and/or add a comment to warn the project administrator ("Inactive artifact will be closed in two days." or "This artifact hasn't been updated for 20 days.").