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      request #10304 Trackers reports tables clolumns reordering problem
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    #10304
    Sergey Makuschenko (makuschenko)
    2017-06-14 11:41
    2017-06-08 12:10
    10552
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    Trackers reports tables clolumns reordering problem
    Hi.

    I have a problem with columns reordering in reports of any tracker. I was adding a new columns as usually and found out, that I cannot grab the column reordering element. Now I get content selection while drag & drop the grip. Columns sizing is working ok.

    I have tried several browsers and problem seems to happen in Firefox & Chrome, but everything is ok in Microsoft Edge.

    I was investigating what could cause the problem and found out, that in Firefox & Chrome the Grip has touchstart event, but in Edge there is a Mousedown event.

    I have tested in Chrome & Firefox in responsive testing mode, where browsers emulate touch events instead of mouse, and all of the reordering functions work just fine!

    Seems like a problem with appropriate event bind on Grip in Firefox & Chrome.

    The same problem occurs in Agile Dasboard in Cardwall of a sprint with Drag & drop of Cards
    Trackers
    9.8
    Empty
    • [ ] enhancement
    • [x] internal improvement
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    Empty
    Closed
    2017-06-14
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    References
    Referencing request #10304

    Artifact Tracker v5

    request #10264 Touchscreen can prevent to drag&drop cards in cardwalls or columns in tracker reports
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    User avatar
    Thomas Gerbet (tgerbet)2017-06-14 11:41
    Thank you for taking the time to do some tests to confirm it.


    In consequence, I'm closing this issue in favor of the already existing request #10264.
    • Status changed from Waiting for information to Closed
    • Close date set to 2017-06-14
    User avatar
    Sergey Makuschenko (makuschenko)2017-06-13 08:50
    Yes, I think that issue is the same as I have had the same problem with card wall with touchscreen enabled. Now I have both cases working good. You may merge this issue.

    PS. You should restart a browser after disabling the touch HID, especially Firefox
    User avatar
    Thomas Gerbet (tgerbet)2017-06-13 08:41
    I think we suffer from the same issue than in request #10264. I need to check is the underlying library is the same.

    If that's the case I will edit request #10264 to add the issue you spotted and I will close this one in order to not duplicate information.
    User avatar
    Sergey Makuschenko (makuschenko)2017-06-13 08:20
    Ok, i have solved this issue by disabling touch HID in Windows devices manager. And now all works just fine. ))
    But I guess it is not the best solution, as I could require to use the touchscreen further.
    User avatar
    Sergey Makuschenko (makuschenko)2017-06-13 08:12
    Yes, its a Lenovo Yoga 2 Pro with touchscreen support. And my friend (that has normally working functionality) has just ordinary desktop PC. Good idea. I will try to dig this way
    User avatar
    Sergey Makuschenko (makuschenko)2017-06-12 18:16
    Hi, Firefox - 53.0.3 (32-bit), Chrome 58.0.3029.110 (64-bit). Strange, but I see that on my folk's pc all is working just fine. Maybe it's an issue of my particular PC. I will proceed with testings and will try to prepare some gifs for you.
    User avatar
    Thomas Gerbet (tgerbet)2017-06-12 13:47
    Hi,

    Do you have a reproducible case or even better a video/gif of the issue? I have tried to reproduce what you are describing without success, I always can drag and drop the column.

    Which versions of Chrome and Firefox are using?
    • Status changed from New to Waiting for information