Skip to main content

Public

Project privacy set to public. By default, its content is available to everyone (authenticated or not). Please note that more restrictive permissions might exist on some items.

    •  
      request #10304 Trackers reports tables clolumns reordering problem
    Actions
    Infos
    #10304
    Sergey Makuschenko (makuschenko)
    2017-06-14 11:41
    2017-06-08 12:10
    10549
    Details
    Trackers reports tables clolumns reordering problem
    Hi.

    I have a problem with columns reordering in reports of any tracker. I was adding a new columns as usually and found out, that I cannot grab the column reordering element. Now I get content selection while drag & drop the grip. Columns sizing is working ok.

    I have tried several browsers and problem seems to happen in Firefox & Chrome, but everything is ok in Microsoft Edge.

    I was investigating what could cause the problem and found out, that in Firefox & Chrome the Grip has touchstart event, but in Edge there is a Mousedown event.

    I have tested in Chrome & Firefox in responsive testing mode, where browsers emulate touch events instead of mouse, and all of the reordering functions work just fine!

    Seems like a problem with appropriate event bind on Grip in Firefox & Chrome.

    The same problem occurs in Agile Dasboard in Cardwall of a sprint with Drag & drop of Cards
    Trackers
    9.8
    Empty
    • [ ] enhancement
    • [x] internal improvement
    Empty
    Stage
    Empty
    Closed
    2017-06-14
    Attachments
    Artifact links
    Empty
    Empty
    References
    Referencing request #10304

    Artifact Tracker v5

    request #10264 Touchscreen can prevent to drag&drop cards in cardwalls or columns in tracker reports
    Display settings

    Follow-ups

    User avatar
    Thomas Gerbet (tgerbet)2017-06-14 11:41
    Thank you for taking the time to do some tests to confirm it.


    In consequence, I'm closing this issue in favor of the already existing request #10264.
    • Status changed from Waiting for information to Closed
    • Close date set to 2017-06-14
    User avatar
    Sergey Makuschenko (makuschenko)2017-06-13 08:50
    Yes, I think that issue is the same as I have had the same problem with card wall with touchscreen enabled. Now I have both cases working good. You may merge this issue.

    PS. You should restart a browser after disabling the touch HID, especially Firefox
    User avatar
    Thomas Gerbet (tgerbet)2017-06-13 08:41
    I think we suffer from the same issue than in request #10264. I need to check is the underlying library is the same.

    If that's the case I will edit request #10264 to add the issue you spotted and I will close this one in order to not duplicate information.
    User avatar
    Sergey Makuschenko (makuschenko)2017-06-13 08:20
    Ok, i have solved this issue by disabling touch HID in Windows devices manager. And now all works just fine. ))
    But I guess it is not the best solution, as I could require to use the touchscreen further.
    User avatar
    Sergey Makuschenko (makuschenko)2017-06-13 08:12
    Yes, its a Lenovo Yoga 2 Pro with touchscreen support. And my friend (that has normally working functionality) has just ordinary desktop PC. Good idea. I will try to dig this way
    User avatar
    Sergey Makuschenko (makuschenko)2017-06-12 18:16
    Hi, Firefox - 53.0.3 (32-bit), Chrome 58.0.3029.110 (64-bit). Strange, but I see that on my folk's pc all is working just fine. Maybe it's an issue of my particular PC. I will proceed with testings and will try to prepare some gifs for you.
    User avatar
    Thomas Gerbet (tgerbet)2017-06-12 13:47
    Hi,

    Do you have a reproducible case or even better a video/gif of the issue? I have tried to reproduce what you are describing without success, I always can drag and drop the column.

    Which versions of Chrome and Firefox are using?
    • Status changed from New to Waiting for information