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      request #17112 Error on preview during chart creation
    Infos
    #17112
    Aurélien Tisné (atisne)
    2021-04-22 13:37
    2020-09-25 11:20
    18460
    Details
    Error on preview during chart creation
    As a project leader, I want to add a new chart on a tracker:

    1. Click on a tracker
    2. Click on the '+' button to add a new Chart
    3. Give a name to the chart
    4. Submit
    5. Add a chart with the type 'Bar' or 'Pie'
    -> The following error is displayed as a preview: "An error occurred while loading the chart: JSON.parse: unexpected character at line 1 column 1 of the JSON data"

    After submission, the graph is correctly displayed.
    Trackers
    11.18
    Empty
    • [ ] enhancement
    • [ ] internal improvement
    Empty
    Stage
    Empty
    Closed
    2021-04-22
    Attachments
    Empty
    References
    Referencing request #17112

    Artifact

    request #20940 Fatal error when creating a cumulative flow chart in a tracker report
    Display settings

    Follow-ups

    User avatar
    Thomas Gerbet (tgerbet)2021-04-22 13:37

    Hello,

    Thanks for the report, some changes have been made in request #20940. You now get a message telling you to update your chart settings until you select a field:

    An error occurred while loading the chart: Unable to find the needed field to build the chart "Untitled cumulative_flow". Please edit the chart and adjust settings.

    It's not great but it's still far better than just having a technical error. The way the graphs are created would benefit from a complete revamp but for now I'm going with "good enough 🤷" and I'm going to close the request.

    • Status changed from New to Closed
    • Connected artifacts
    • Close date set to 2021-04-22