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      request #13736 unknown user must create tickets via mail
    Infos
    #13736
    Stefan K (superb00b)
    2019-08-09 09:25
    2019-08-09 09:25
    13936
    Details
    unknown user must create tickets via mail
    Hello,

    it would be very nice if an unknown user can create tickets via Mail.

    Why?
    If you want to use tuleap as a Ticketsystem in the Help Desk you don't know from where are the tickets come. Eg: an other institute has a problem with our mailserver or something is misconfigured (eg a problem with a link on the website) he/she/it would write a mail to support@example.com which ends in tuleap.

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